![]() If the device is nearby, turn off Bluetooth on it. If you use more than one phone or tablet to sync, make sure the other device isn't nearby.Turn off other Bluetooth connections when not in use. If you have multiple Bluetooth products like speakers or headsets paired to your phone along with your Fitbit device, you may have trouble using more than one at the same time. Your iPhone or iPad isn't managing other Bluetooth connections.The Bluetooth setting on your iPhone is turned on.Your iPhone is connected to cellular data or Wi-Fi.For more information, see How do I use the Fitbit app? For more information, see How do I update my Fitbit device? ![]() ![]() ![]() To check, tap Settings General Software Update.
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